Australian bank accounts
What is my primary Australian bank account?
Once a payment to you has cleared, Paymate deposits it directly into your Australian bank account. If you add more than one Australian bank account, then we need to know which Australian bank account should receive the funds by default. When you designate an account as your primary account you are telling us just that. Unlike other services, you need not instruct Paymate to automatically credit your nominated Australian bank account with funds received, making life simpler for frequent sellers.
What should I do if my Australian bank account payment is rejected?
You will be notified by e-mail within three to four business days if your bank debit account payment is marked by Paymate as 'not approved'. Direct debit bank account payments generally fail because of insufficient funds in the buyer's account or incorrect account information specified. You should also contact your seller. Your seller can either resend you a new invoice to allow you to retry your payment, or you and your seller should arrange for a different form of payment.