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Paymate offers a Recurring Payment service. Buyers can set up a Recurring Payment option with any Express Payment, via credit card. Payments can be weekly, fortnightly or monthly and normal fees apply for every payment.
Note that you do not need to be a registered client to make and set up a Recurring Payment. Unregistered buyers can set up Recurring Payments only from a Credit Card.
Registered Buyers will also need to use Express Payment to set up a Recurring Payment from a registered credit card.
New - Seller Set Up Recurring Payments
Sellers can now set up recurring payments to accept subcription payments, installment payments, or to charge customers on a regular basis. You can define the conditions of the recurring payment such as frequency of payments and the date till which you need to accept payments. The buyer simply clicks on your link and enters their details on our Express Payment Page once.
How can Sellers set up Recurring Payments?
In order to submit a seller initiated recurring payment on Paymate Express two additional parameters need to be provided in addition to the standard parameters that are described in our Technical Integration section:
- The last date after which no payments are to be made
- The frequency with which payments are to be made.
Details of these parameters can be read at our Technical Integration Page.
Please note:
- A limit of 12 months is imposed on the maximum window (last date) of a recurring payment.
- If frequency of payments is not provided then it will be set to "monthly" by default.
- If a last date is provided then the recurring payment options in the express payment page cannot be edited by the buyer.
How will I be notified about Recurring Payments made or received?
Three days before a Recurring Payment is processed, Paymate will email the buyer to notify them of the payment amount and date of payment. Buyers should ensure their nominated credit card is set up to receive direct debits and has adequate funds since Paymate will not be responsible for any bank fees charged for insufficient funds in your account.
On the date of the Recurring Payment, Paymate will email both buyer and seller as soon as the buyer’s account has been debited to notify them of the payment. Both buyer and seller will receive another email when the seller’s bank account is credited with the funds after the payment has been cleared by the banking system.
This is the same process as for any Express Payment.
Registered buyers and sellers will be able to view their Recurring Payments after they are made in their Paymate pages as with any Express Payment.
How do I cancel or change a Recurring Payment?
The buyer who authorised the Recurring Payment or the seller receiving a recurring payment can cancel the Recurring Payment. They can do this only by contacting
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.
What happens if there is a problem processing a Recurring Payment?
If there is an exception encountered by Paymate in processing the debit, both buyer and seller will be informed via email and the failed Recurring Payment will be Suspended.
Sellers should monitor their buyers’ Recurring Payments by logging into Paymate. If a payment has been rejected or suspended, please contact the buyers to make new arrangements for payment. Paymate does not take any responsibility for the continued processing of Recurring Payments.
The recurring payment is automatically cancelled if any of the payments are declined or stopped. The buyer does not need to contact us.
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