Contact Paymate 

Did you know that our help pages may answer most questions relating to the use of our services?  If you are a registered seller you can view the status of your payments by simply logging into your Paymate account from our home page.  Our online services are available 24x7!

Email inquiries are always preferred since we can respond to you more thoroughly, usually after just one business day.

Before you contact us, please check if the answer might be in our Frequently Asked Questions.

For Client Services Inquiries, please click here.

Please note we cannot take client instructions over the phone, so it is best to email us using this form and we will generally respond after 1-2 business days.  To send us any documentation requested, please use email or the fax numbers below:

• USA FAX: 650-366-6283
• AU/NZ FAX: +612-9283-6944

For Sales Inquiries, please click here.

• USA TEL: 866-376-7028 (US Toll-free Phone)
• USA FAX: 650-529-4911 (US Fax)
• AU/NZ TEL: +612-8021-9887 (Australian Phone)
• AU/NZ FAX: +612-9283-6944 (Australian Fax)

Mailing Addresses